Since then I always check if there’s any ambiguity. They seemed very sympathetic during the whole process, and I did get an apology from support for the ridiculousness of them not just giving me the free upgrade, but it was an absolutely insane amount of hassle. I did the refund, and eventually re-purchased. ago Looks like you are looking to learn about GTD and that OmniFocus would be the right app for you. Its not task manager per say where you'd tick items off with ease. If I recall correctly I even called them on the phone once.īut no joke - they dug in their heels. ago You want to get Omnifocus Omniplan is equivalent of MS project. Im a project manager, but I would also like to track my personal tasks like OmniFocus. We went back and forth at least one more time, with me letting them know how silly this was. Im considering purchasing OmniPlan and/or OmniFocus. I pointed out they had a 30 day refund policy, which I was still eligible for, and that if the requirement was to purchase it after the date I could just do the refund and buy it again. I emailed back and forth with support multiple times, and they were insistent that no, really, I’d have to pay for an upgrade. I’d purchased before the announcement, so no dice. So I emailed support just to confirm that I’d be good. This was my first roll with OF, so I had no previous experience with OG as a company.
#Omnifocus vs omniplan upgrade#
About two weeks after I purchased, they announced “everybody who buys OF from today on will get the upgrade for free”.
Long story short, I’d bought OF in a similar situation, with the release known to be coming and rolling out soon-ish. I went through a support hell at either the OF2 or OF3 release (can’t remember which).
I would suggest that if somebody expects this, they email Omni for clarification. Emphasis added, but it makes me assume that anyone who buys OmniFocus from this point on will be getting a free “OmniFocus 4” license, whenever that is released.
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